Service

Cloud Management

Focus on your core business with peace of mind, while our seasoned cloud-native experts handle the heavy lifting in your cloud environment. We keep your infrastructure secure, optimized, and running smoothly 24/7.

How can we help you?

Performance & Troubleshooting

We provide extensive performance monitoring to eliminate bottlenecks and underlying infrastructure or application issues. We ensure your cloud environment maintains efficiency and stability through proactive monitoring and rapid incident response.

Cost Optimization

Cloud efficiency isn't just a checkbox — it's a game-changer. Our expertise helps you track cloud spend, identify and eliminate waste, uncover savings opportunities, and ensure you only pay for what you use.

Security & Compliance

We identify and mitigate security risks, address vulnerabilities, and ensure reliable backup while keeping your cloud environment compliant with the highest standards (CIS, NIST, GDPR, HIPAA).

Expert Management

Our cloud architects and engineers ensure your infrastructure operates smoothly and efficiently. You can focus on your business instead of configurations, ongoing updates, and maintenance.

Scalability & Flexibility

Our cloud services grow with you. We effortlessly scale resources up or down to stay ahead of changing demands and business goals, ensuring optimal performance at any scale.

Management tiers

Essential

Response time:

Next business day - 16h

Operating days:

Monday - Friday

Monthly tickets:

5 tickets

Monitoring:

Standard monitoring

Backup:

Fixed schedule backups

Includes:

  • Periodic configuration and performance reviews
  • Cost optimization recommendations
  • Online outage alerts
  • Manual incident submissions
  • OS-level service monitoring

Professional

Response time:

16/6 - 4h

Operating days:

Monday - Saturday

Monthly tickets:

15 tickets

Monitoring:

Extended monitoring

Backup:

Fixed schedule backups

Includes:

  • Proactive configuration optimization
  • Automated cost optimization reports
  • Online, email, and SMS alerts
  • Manual & automated incident alerts
  • Proactive monitoring scenarios
  • High availability setup
  • 10 additional hours for planned work

Enterprise

Response time:

24/7 - 1h

Operating days:

24/7 coverage

Monthly tickets:

50 tickets

Monitoring:

Custom monitoring scope

Backup:

Custom backup schedule

Includes:

  • Dedicated support engineer
  • Proactive optimization reports
  • Multi-channel alerts (online, email, SMS)
  • Disaster recovery deployment
  • Disaster recovery tests every 12 months
  • Backups to other AWS Regions
  • Infrastructure as Code handover
  • 20 additional hours for planned work
  • Up to 10 authorized contacts